Video Encoding Service Delay

Incident Report for Wipster

Resolved

Thank you for your patience, video encoding service is back to normal performance.
Posted Mar 28, 2019 - 11:07 NZDT

Monitoring

Encoding has resumed at normal rate, videos in the backlog are currently processing.
We are continuing to monitor progress.
Posted Mar 28, 2019 - 10:46 NZDT

Update

We are currently experiencing an issue with our third-party encodings provider, where processing is not completing in a timely manner.

Our development team is working to resolve the issue with the utmost urgency. We apologize for any inconvenience caused.

Please subscribe for further updates.
Posted Mar 28, 2019 - 10:10 NZDT

Identified

We are currently experiencing an issue with our third-party encodings provider, where processing is not completing in a timely manner.

Our development team is working to resolve the issue with the utmost urgency. We apologize for any inconvenience caused.

Please subscribe for further updates.
Posted Mar 28, 2019 - 10:10 NZDT
This incident affected: Video encoding.