Video playback issues
Incident Report for Wipster
We've now resolved this issue.
Posted Jun 02, 2017 - 14:09 NZST
We've implemented a permanent fix and we will be monitoring to ensure the problem continues to be resolved.
Posted Jun 02, 2017 - 11:01 NZST
We've put in place a temporary fix that appears to be operating well. We will continue to monitor for problems.
Posted Jun 01, 2017 - 21:52 NZST
We think we understand the root cause of this issue - we're working to find a resolution now.
Posted Jun 01, 2017 - 19:17 NZST
If we have no resolution in the next few hours, we will be making a temporary change as a workaround.
Posted Jun 01, 2017 - 17:29 NZST
Just a quick note to say that refreshing the page can help.
Posted Jun 01, 2017 - 15:54 NZST
We are experiencing playback issues across our platform and have tickets open with our cloud providers. We will work to resolve this as soon as possible.
Posted Jun 01, 2017 - 13:38 NZST